Privacy Statement

Introduction

Urbeatbro is an Software Development firm focused on providing high-quality software solutions to businesses and individuals.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Urbeatbro's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Contacting Us About Data Protection

Urbeatbro is headquartered in Ontario, Canada. For any inquiries or concerns regarding our personal data policies, practices, or if you wish to exercise your privacy rights, please feel free to reach out directly to our dedicated Privacy Team. Our team is equipped and committed to assisting you with any questions you might have and ensuring your data is handled with the utmost care and respect.

Privacy Team Contact Information:

Urbeatbro Inc.

333 Athlone Avenue, Ottawa, ON, Canada, K1Z 5M3

privacy@urbeatbro.com

How we collect and use (process) your personal information

Urbeatbro collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • name
  • job title
  • employer name
  • work address
  • work email
  • work phone number

We use this information to provide prospects and customers with services.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Urbeatbro receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)

Use of the Urbeatbro Website

As is true of most other websites, Urbeatbro website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Urbeatbro website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Urbeatbro has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Urbeatbro with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Chatbase collects about you and how it is used.

If you wish to confirm that Chatbase is processing your personal data, or to have access to the personal data Chatbase may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Chatbase might have received the data from Chatbase; what the source of the information was (if you didn’t provide it directly to Chatbase); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Chatbase if it is inaccurate. You may request that Chatbase erase that data or cease processing it, subject to certain exceptions. You may also request that Chatbase cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Chatbase processes your personal data. When technically feasible, Chatbase will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Chatbase will provide you with a date when the information will be provided. If for some reason access is denied, Chatbase will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at privacy@urbeatbro.com . Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by Chatbase on its servers, and on the servers of the cloud-based database management services Chatbase engages, located in the United States. Chatbase retains service data for the duration of the customer’s business relationship with Chatbase and for a period of time thereafter, to analyze the data for Chatbase’s own operations, and for historical and archiving purposes associated with Chatbase’s services. Chatbase retains prospect data until such time as it no longer has business value and is purged from Chatbase systems. All personal data that Chatbase controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@urbeatbro.com

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Urbeatbro Inc.

333 Athlone Avenue, Ottawa, ON, Canada, K1Z 5M3

Toronto, ON, Canada, M3J 1P3

privacy@urbeatbro.com